Terms of Use

Last updated: 2026-07-08

By using SignMyESA, you agree to these terms. Please read them; they are short.

What We Are

SignMyESA is a platform that connects individuals with independent, licensed mental health professionals who conduct evaluations and, when appropriate, issue emotional support animal or psychiatric service dog letters. We are not a healthcare provider, law firm, or government agency, and we do not provide legal or medical advice.

Evaluations and Letters

A letter is issued only when a licensed provider independently determines you qualify. No outcome is guaranteed. Providers exercise their own clinical judgment, including the judgment to decline. Applicants who do not qualify receive a refund under our guarantee.

Your Responsibilities

You agree to provide accurate information to your evaluator. Providing false information voids the guarantee and may invalidate any letter issued. You agree to use any letter lawfully and not to alter it after issuance.

No Guarantee of Third-Party Decisions

We cannot guarantee that a specific landlord, university, or other party will approve your accommodation, though we provide verification support to help. Housing decisions rest with housing providers under applicable law.

Limitation of Liability

To the extent permitted by law, SignMyESA is not liable for indirect or consequential damages arising from use of the site or services. Our total liability is limited to the amount you paid us.

Contact

Questions: info@signmyesa.com or (832) 219-6755.